Extreme Casino Australia Privacy Policy
Introduction
Extreme Casino Australia is dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, process, store, and protect your information when you engage with our online casino and gaming services.
Your Consent
By using Extreme Casino Australia’s website, mobile applications, or any of our services, you explicitly agree to the collection, storage, and processing of your personal information as outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platforms.
Information We Collect
Extreme Casino Australia gathers various types of information to deliver an exceptional gaming experience:
Account Information: Your full legal name, date of birth, email address, phone number, residential address, and chosen username
Identification Details: Government-issued identification documents such as driver’s licenses or passports for verification purposes
Financial Information: Payment method details, transaction history, gaming activity, deposit and withdrawal records
Technical Data: IP address, device type, browser information, operating system, access times, and pages you visit
Location Data: Approximate location information to comply with Australian gambling regulations
Communication Records: Documentation of your interactions with our customer support team
How We Use Your Information
Extreme Casino Australia utilizes your personal information for the following purposes:
Creating and managing your casino account securely
Verifying your identity to meet regulatory and legal requirements
Processing your deposits and withdrawals safely and efficiently
Providing responsive customer support and resolving any disputes
Delivering personalized gaming experiences and game recommendations
Enhancing our website functionality and improving user experience
Detecting and preventing fraudulent activities and money laundering attempts
Ensuring compliance with Australian gambling laws and regulations
Sending you relevant promotional offers, bonuses, and updates (with your consent)
Legal Basis for Processing
Extreme Casino Australia processes your personal information based on these legal grounds:
Contractual Necessity: To fulfill our obligations to you as a registered member
Legal Compliance: To meet Australian and international regulatory requirements for online casino operators
Legitimate Interests: To improve our services, prevent fraud, and protect our business
Consent: For marketing communications and optional features you choose to use
Data Security Measures
Your data security is our top priority. Extreme Casino Australia implements comprehensive security measures, including:
Advanced Encryption: All sensitive information is protected using state-of-the-art 256-bit SSL/TLS encryption technology
Secure Storage: Data is stored on highly protected servers with restricted physical and digital access
Regular Security Audits: Continuous monitoring and assessment of our security infrastructure
Strict Access Controls: Internal policies that limit employee access to personal information on a need-to-know basis
Multi-Factor Authentication: Additional security layers protecting access to sensitive account areas
Information Sharing
Extreme Casino Australia maintains strict confidentiality of your personal information. We may share your data only in the following circumstances:
Service Providers: With trusted third-party partners who help operate our platform, including payment processors, identity verification services, and hosting providers
Regulatory Authorities: When required by Australian gambling regulatory bodies or licensing authorities
Legal Requirements: In response to valid legal requests from law enforcement agencies or government bodies
Corporate Transactions: In connection with a merger, acquisition, or sale of business assets, with appropriate data protection safeguards
All third parties who receive your information are bound by strict confidentiality agreements and data protection obligations.
Data Retention Period
Extreme Casino Australia retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Our retention periods are:
Account Information: Maintained for the duration of your active account plus 5 years following account closure
Transaction Records: Retained for 7 years to comply with Australian financial regulations
Communication Records: Kept for 2 years from the date of the last communication
Technical Data: Stored for up to 1 year for security monitoring and service improvement purposes
Your Privacy Rights
As an Extreme Casino Australia member, you have the following rights regarding your personal information:
Right to Access: Request copies of all personal data we hold about you
Right to Rectification: Update or correct any inaccurate or incomplete information
Right to Deletion: Request erasure of your data under certain legal circumstances
Right to Restriction: Limit how we process your information
Right to Data Portability: Receive your data in a structured, machine-readable format for transfer to another service
Right to Object: Oppose certain types of processing based on legitimate interests
Right to Withdraw Consent: Revoke any previously given consent for data processing activities
To exercise any of these rights, please contact our support team at [email protected].
Cookies and Tracking Technologies
Extreme Casino Australia uses cookies and similar technologies to enhance your browsing and gaming experience:
Essential Cookies: Necessary for basic website functionality and account access
Analytical Cookies: Help us understand visitor behavior and improve our services
Functional Cookies: Remember your preferences, settings, and login information
Targeting Cookies: Enable personalized advertisements and promotional offers
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit access to some features of our platform.
International Data Transfers
Extreme Casino Australia may transfer your information to servers or service providers located outside Australia. When we transfer data internationally, we implement appropriate safeguards including standard contractual clauses to ensure your information receives adequate protection in accordance with Australian Privacy Principles and applicable data protection laws.
Children’s Privacy
Extreme Casino Australia services are strictly for individuals aged 18 years and older. We do not knowingly collect, process, or store information from anyone under the legal gambling age. If we discover we have inadvertently collected information from a minor, we will immediately delete such information and terminate the associated account.
Changes to This Privacy Policy
Extreme Casino Australia reserves the right to modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will become effective immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after changes constitutes acceptance of the updated policy.
Responsible Gambling
As part of our commitment to responsible gambling, Extreme Casino Australia may process certain personal information to identify patterns of problematic gambling behavior. This processing is conducted in strict accordance with our responsible gambling policy, Australian gambling regulations, and your privacy rights.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our dedicated privacy team:
Email: [email protected]
Live Chat: Available 24/7 through our website and mobile app
Help Center: Comprehensive privacy guides available in the Extreme Casino Australia help section